Leveraging ChatGPT and the Google Workspace for Small Business Productivity

• Minimal understanding of AI, automation, and terminology 

• Little to no understanding of how to fully leverage Gemini and the Google Workspace for work tasks 

• Need to educate members of how to use AI in their business 

Our Recommendation and Engagement with the Organization:

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• Created a custom 2-hour training session for 40 of their local members. All members received access to the slides, prompts, and videos shared during the live presentation. 
   

• AI Basics and terminology:

  • Explore key AI terms like machine learning, large language models (LLMs)

  • Review how AI is already being used in their daily personal and business lives

  • Teach members the basics of prompting and how to generate prompts using AI.
     

• Share prompts to assist business owners in:

  • Developing SEO-ready copy for their website

  • Analyzing their profitability 

  • Documenting and analyzing their workflows using LLMs
     

• Step-by-step demo on how to create your own Custom GPTs in ChatGPT

  • A version of ChatGPT configured with specific instructions, knowledge, and tools to perform a specific task or workflow. 

    • Example: CustomGPT to create LinkedIN posts with the brand voice of a business. 
       

• Google Workspace

  • Writing emails with Gemini

  • Using Gemini in Sheets to analyze data, create tables and charts, find answers quickly, handle complex edits and formatting, and generate formulas. 
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• Using NoteBookLM for research, analysis and learning 

  • Example: Creating a specific Notebook to analyze 20-30 sales call transcripts to create a Mind Map of the top 5 loss reasons, including evidence and counter-moves.

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A 1 hour, 1:1 with the head of programming to understand the audience, the tools used by the members, and potential use cases and AI tools for the custom presentation.