Privacy Policy

BotQueen (“BotQueen,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase digital products, book services, submit forms, or otherwise interact with us online.

By using our website, you agree to the practices described in this Privacy Policy.
 

1. Information We Collect

We may collect the following types of information:
 

Personal Information You Provide

When you contact us, fill out a form, schedule a discovery call, purchase a digital product, or request services, we may collect information such as:

• First and last name

• Email address

• Phone number

• Company name

• Billing information

• Purchase details

• Any information you include in messages, forms, or inquiries
   

2. Information Collected Automatically

When you use our website, we may automatically collect certain technical information, including:

• IP address

• Browser type

• Device type

• Operating system

• Referring URLs

• Pages visited

• Time spent on pages

• General website usage data collected through cookies or analytics tools
   

3. How We Use Your Information

We may use your information to:

• Provide, deliver, and manage digital products

• Process payments and transactions

• Respond to inquiries and customer support requests

• Schedule calls, services, or training sessions

• Send confirmations, updates, and service-related communications

• Improve our website, services, and user experience

• Send marketing or promotional communications, where permitted by law

• Protect against fraud, unauthorized transactions, and misuse

• Comply with legal obligations
   

4. Digital Products and Customer Access

If you purchase a digital product from BotQueen, we may use your information to:

• Deliver access to the purchased product

• Verify your transaction

• Provide product updates or important notices

• Prevent unauthorized sharing, duplication, or misuse
   

5. Cookies and Tracking Technologies

We may use cookies, pixels, and similar technologies to improve website functionality, analyze traffic, and support marketing efforts.

You can usually modify your browser settings to decline cookies, but some parts of the website may not function properly if you do so.
 

6. How We Share Information

We do not sell your personal information.

We may share your information with trusted third parties only when necessary to operate our business, including:

• Payment processors

• Website hosting providers

• Scheduling platforms

• Email service providers

• Analytics providers

• Contractors or service providers supporting our operations

We may also disclose information if required to do so by law, to protect our rights, or to investigate fraud, security issues, or violations of our terms.
 

7. Data Security

We take reasonable administrative, technical, and organizational measures to protect your information. However, no system can guarantee absolute security, and we cannot guarantee that your information will always remain secure.
 

8. Data Retention

We retain personal information for as long as necessary to:

• Fulfill the purposes described in this policy

• Complete transactions

• Provide purchased products or services

• Comply with legal, accounting, or reporting obligations

• Resolve disputes and enforce agreements
   

9. Your Rights and Choices

Depending on where you live, you may have rights regarding your personal information, including the right to:

• Request access to your data

• Request correction of inaccurate data

• Request deletion of your data, subject to legal exceptions

• Opt out of marketing emails

To exercise these rights, contact us at info@botqueen.ai.
 

10. Third-Party Links and Tools

Our website may contain links to third-party websites, services, or platforms. We are not responsible for the privacy practices or content of those third parties. You should review their policies before sharing information with them.
 

11. Children’s Privacy

Our website and digital products are not intended for children under 13, and we do not knowingly collect personal information from children under 13.
 

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
 

13. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

BotQueen
Email: info@botqueen.ai
Location: Boca Raton, Florida

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